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Article2 minOccupationalRationality

Burnout is a system failure, not a weakness

Three signs, an uncomfortable truth about the causes, and why recovery takes more than a holiday.

Burnout is often described as someone being too weak for their job. The research that coined the term says almost the opposite: exhaustion systematically hits the engaged. You cannot burn out a flame that never burned.

The condition has three signs, and that is how the WHO describes it in ICD-11, where burnout is classified as an occupational phenomenon rather than a diagnosis. The first is exhaustion: a tiredness that sleep no longer repairs. The second is cynicism: a growing distance from the work, the colleagues, the people you are there for. Caring is switched off as self-protection. The third is a sense of inefficacy: everything you do feels like too little, too poor, too late, regardless of what your results actually show.

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The evidence

Why does it work?

The three-component model (exhaustion, cynicism, inefficacy) and the role of imbalances come from Maslach’s research (Maslach & Leiter). The demands–resources imbalance as a predictor is the core of the JD-R model (Bakker & Demerouti), which has broad support. That holiday effects fade quickly is shown in recovery research (de Bloom et al. 2009).

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